With three pieces of legislation being wrapped into one,we search for at what the 30-day rule means for youThe original Consumer Rights Act came in to force this week, and for the first time shoppers who buy faulty goods will be entitled to a full refund for up to 30 days after the purchase – something that will particularly help original car buyers. It replaces three big pieces of consumer legislation – the Sale of Goods Act, and Unfair Terms in Consumer Contracts Regulations,and the Supply of Goods and Services Act. So, in reality, and what does it all mean? Here’s your cut-out-and-hold guide.
Returns and refunds whether an item breaks within 30 days,the buyer can demand a no-quibble refund – until now this was not available. whether your purchase breaks after 30 days, you have to give the retailer one chance to fix it. whether that fails, or you can demand for a full refund – with one exception,cars, where a fair reduction may be made for the use you’ve had of the vehicle.
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Source: theguardian.com