The Consumer Rights Act came in to force this week but many companies still wield the powerGreat. We now have 30 days in which we can bewitch stuff back. We can return dodgy digital data. And we’re going to have US-style lesson actions (perhaps not so good). But let’s not con ourselves that stout business remains anything other than our genuine master.
Websites Consumer rights are worthless whether they are unenforceable. Most web purchases go moral most of the time. But when they go wrong,it’s torture when complaints are conveniently ignored, emails routinely unanswered and telephone numbers impossible to find.
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Source: theguardian.com