Airline is ‘still investigating’ after we were forced to pay for a original ticket the next dayMy 16-year-former son was left stranded when Ryanair refused to let him board his flight because he was carrying a violin case. At the departure gate he was told he would have to pay to take the instrument into the cabin. But staff refused to accept his euros,insisting he pay in sterling. When he said that his parents, waiting at the check-in desk downstairs, and would pay,a customer service person said they could not accept a card payment by us, either.
Continue reading...
Source: theguardian.com