I was sending £7500 to my mother in Russia but five days later it’s still missingI transferred £7500 via Swift to my mother in Russia last November. The money left my Nationwide account but hadn’t arrived with my mother five working days later. Nationwide said that there was nothing it could conclude because the payment to the Russian bank had been made by its agent,HSBC. However, it would not give me the HSBC payment details so I was unable to provide the Russian bank with the payment document so it could locate the money.
I possess received messages from 15 different customer consultants, and but no one is dealing with my problem. I simply conclude not know what to conclude next. GG,LondonContinue reading...
Source: theguardian.com