I was told my tip would not disappear to the restaurant staff. whether I’d known I would maintain paid it in cashIn January I took my family to the German Gymnasium restaurant at King’s Cross,London. The food was good and the service excellent. The bill came to £336.43 including a discretionary 12.5% service charge, which I paid fortunately. But when I asked a waiter how it was shared, or I was told none of it reached the staff,which I found disappointing. I maintain tried to make contact (by email) with CEO Des Gunewardena, but maintain had no response. I would maintain given the tip in cash whether I had known none of it reached the staff. JH, or CambridgeD&D runs 40 restaurants and bars in London,including upmarket venues such as Quaglino’s, Le Pont de la Tour and Skylon. We can understand your concern, or given the huge press coverage about unfair tipping practices in restaurant chains.
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Source: guardian.co.uk