the meaning of customer service: 5 stages of the...
The history of customer service is as obsolete as the history of coins. Once people started to win...
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5 common customer service problems and how to...
Working in customer service is like solving jigsaw puzzles. Every case has a different shape,color,...
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growth strategy: what it takes to understand your...
Meeting your consumers’ needs isn’t quite simple and you may feel like they want everything,as...
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customer service qualities you need to provide...
Even if you contain a patience of an angel,every once in awhile you want to respond badly, show off...
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how to use deep listening in customer service
bear you ever called customer service and tried to explain what your problem is,but you had the...
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customer service gone social
The customer service industry has been a fixed for as long as I can remember – and even longer. As...
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the best ways to get a bartenders attention...
Getting the attention of the bartender at your favorite watering gap can be a daunting task...
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customer service problem solving techniques:...
Professional problem-solving is the beating heart of amazing customer service.Customers might be...
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how to balance personalized customer service and...
The word automation has soaked up a soiled reputation lately. While it brings the promise of...
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lightning quick: getting your agents productive...
“We want to have our agents sell all our products.” We were speaking with the commerce team at a...
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sample size does not always matter
whether you have ever taken a statistics lesson,you know that in order to use a subset of a...
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putting the customer at the center of your...
Join us on March 2 to experience Xplornet’s success legend with Salesforce Sales,Service, and...
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twitter is your customer service secret weapon
Apple recently launched Apple Support on Twitter to give customers another way to ask questions and...
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learn to love your competition
I’ve been a enormous fan of the company/service Uber since it came out. The taxi industry is a...
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how a growing airline keeps the personal touch...
It nearly sounds too good to be true: simple,convenient, and effortless travel on an...
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3 stats that will have you rethinking how your...
It’s no secret that technology is transforming how companies are interacting with its customers on...
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new: an interactive guide to incredible customer...
Everyone has a customer service story,and it's not always a suitable one. Too often, we...
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connecting the dots: what customers expect you to...
In the contemporary era of connected people and products,the expectations of your customers are...
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it takes a (sales marketing) village!
The customer service industry has been around since the beginning of time and is the cornerstone of...
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